Anna Kerkhof


2024

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Challenging Negative Gender Stereotypes: A Study on the Effectiveness of Automated Counter-Stereotypes
Isar Nejadgholi | Kathleen C. Fraser | Anna Kerkhof | Svetlana Kiritchenko
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)

Gender stereotypes are pervasive beliefs about individuals based on their gender that play a significant role in shaping societal attitudes, behaviours, and even opportunities. Recognizing the negative implications of gender stereotypes, particularly in online communications, this study investigates eleven strategies to automatically counteract and challenge these views. We present AI-generated gender-based counter-stereotypes to (self-identified) male and female study participants and ask them to assess their offensiveness, plausibility, and potential effectiveness. The strategies of counter-facts and broadening universals (i.e., stating that anyone can have a trait regardless of group membership) emerged as the most robust approaches, while humour, perspective-taking, counter-examples, and empathy for the speaker were perceived as less effective. Also, the differences in ratings were more pronounced for stereotypes about the different targets than between the genders of the raters. Alarmingly, many AI-generated counter-stereotypes were perceived as offensive and/or implausible. Our analysis and the collected dataset offer foundational insight into counter-stereotype generation, guiding future efforts to develop strategies that effectively challenge gender stereotypes in online interactions.

2023

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What Makes a Good Counter-Stereotype? Evaluating Strategies for Automated Responses to Stereotypical Text
Kathleen Fraser | Svetlana Kiritchenko | Isar Nejadgholi | Anna Kerkhof
Proceedings of the First Workshop on Social Influence in Conversations (SICon 2023)

When harmful social stereotypes are expressed on a public platform, they must be addressed in a way that educates and informs both the original poster and other readers, without causing offence or perpetuating new stereotypes. In this paper, we synthesize findings from psychology and computer science to propose a set of potential counter-stereotype strategies. We then automatically generate such counter-stereotypes using ChatGPT, and analyze their correctness and expected effectiveness at reducing stereotypical associations. We identify the strategies of denouncing stereotypes, warning of consequences, and using an empathetic tone as three promising strategies to be further tested.