@inproceedings{jokinen-kanto:2004:ACL,
  author    = {Jokinen, Kristiina  and  Kanto, Kari},
  title     = {User Expertise Modeling and Adaptivity in a Speech-Based E-Mail System},
  booktitle = {Proceedings of the 42nd Meeting of the Association for Computational Linguistics (ACL'04), Main Volume},
  year      = 2004,
  month     = {July},
  address   = {Barcelona, Spain},
  pages     = {87--94}
}