@inproceedings{cai-etal-2024-empcrl-controllable,
title = "{E}mp{CRL}: Controllable Empathetic Response Generation via In-Context Commonsense Reasoning and Reinforcement Learning",
author = "Cai, Mingxiu and
Wang, Daling and
Feng, Shi and
Zhang, Yifei",
editor = "Calzolari, Nicoletta and
Kan, Min-Yen and
Hoste, Veronique and
Lenci, Alessandro and
Sakti, Sakriani and
Xue, Nianwen",
booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
month = may,
year = "2024",
address = "Torino, Italia",
publisher = "ELRA and ICCL",
url = "https://aclanthology.org/2024.lrec-main.509",
pages = "5734--5746",
abstract = "Empathetic response generation aims to understand the user{'}s feelings emotionally and generate responses with appropriate emotion. According to psychological theories, empathy consists of two main aspects: affection and cognition. However, existing works lack the perception of fine-grained dialogue emotion propagation, as well as have limitations in reasoning about the intentions of users on cognition, which affect the quality of empathetic response. To this end, we propose to generate Empathetic response based on in-context Commonsense reasoning and Reinforcement Learning (EmpCRL). First, we use a current popular large language model combined with multi-view contextual reasoning to broaden the cognitive boundaries through in-context learning. Furthermore, we infer the response emotion by jointly modeling the dialogue history and emotion flow, and achieve the control of response emotion and diversity through reinforcement learning. Extensive experiments on EmpatheticDialogues dataset show that our model outperforms state-of-the-art models in both automatic and human evaluation.",
}
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<abstract>Empathetic response generation aims to understand the user’s feelings emotionally and generate responses with appropriate emotion. According to psychological theories, empathy consists of two main aspects: affection and cognition. However, existing works lack the perception of fine-grained dialogue emotion propagation, as well as have limitations in reasoning about the intentions of users on cognition, which affect the quality of empathetic response. To this end, we propose to generate Empathetic response based on in-context Commonsense reasoning and Reinforcement Learning (EmpCRL). First, we use a current popular large language model combined with multi-view contextual reasoning to broaden the cognitive boundaries through in-context learning. Furthermore, we infer the response emotion by jointly modeling the dialogue history and emotion flow, and achieve the control of response emotion and diversity through reinforcement learning. Extensive experiments on EmpatheticDialogues dataset show that our model outperforms state-of-the-art models in both automatic and human evaluation.</abstract>
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%0 Conference Proceedings
%T EmpCRL: Controllable Empathetic Response Generation via In-Context Commonsense Reasoning and Reinforcement Learning
%A Cai, Mingxiu
%A Wang, Daling
%A Feng, Shi
%A Zhang, Yifei
%Y Calzolari, Nicoletta
%Y Kan, Min-Yen
%Y Hoste, Veronique
%Y Lenci, Alessandro
%Y Sakti, Sakriani
%Y Xue, Nianwen
%S Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
%D 2024
%8 May
%I ELRA and ICCL
%C Torino, Italia
%F cai-etal-2024-empcrl-controllable
%X Empathetic response generation aims to understand the user’s feelings emotionally and generate responses with appropriate emotion. According to psychological theories, empathy consists of two main aspects: affection and cognition. However, existing works lack the perception of fine-grained dialogue emotion propagation, as well as have limitations in reasoning about the intentions of users on cognition, which affect the quality of empathetic response. To this end, we propose to generate Empathetic response based on in-context Commonsense reasoning and Reinforcement Learning (EmpCRL). First, we use a current popular large language model combined with multi-view contextual reasoning to broaden the cognitive boundaries through in-context learning. Furthermore, we infer the response emotion by jointly modeling the dialogue history and emotion flow, and achieve the control of response emotion and diversity through reinforcement learning. Extensive experiments on EmpatheticDialogues dataset show that our model outperforms state-of-the-art models in both automatic and human evaluation.
%U https://aclanthology.org/2024.lrec-main.509
%P 5734-5746
Markdown (Informal)
[EmpCRL: Controllable Empathetic Response Generation via In-Context Commonsense Reasoning and Reinforcement Learning](https://aclanthology.org/2024.lrec-main.509) (Cai et al., LREC-COLING 2024)
ACL