MULTICOLLAB: A Multimodal Corpus of Dialogues for Analyzing Collaboration and Frustration in Language

Michael Peechatt, Cecilia Ovesdotter Alm, Reynold Bailey


Abstract
This paper addresses an existing resource gap for studying complex emotional states when a speaker collaborates with a partner to solve a task. We present a novel dialogue resource — the MULTICOLLAB corpus — where two interlocutors, an instructor and builder, communicated through a Zoom call while sensors recorded eye gaze, facial action units, and galvanic skin response, with transcribed speech signals, resulting in a unique, heavily multimodal corpus. The builder received instructions from the instructor. Half of the builders were privately told to disobey the instructor’s directions. After the task, participants watched the Zoom recording and annotated their instances of frustration. In this study, we introduce this new corpus and perform computational experiments with time series transformers, using early fusion through time for sensor data and late fusion for speech transcripts. We then average predictions from both methods to recognize instructor frustration. Using sensor and speech data in a 4.5 second time window, we find that the fusion of both models yields 21% improvement in classification accuracy (with a precision of 79% and F1 of 63%) over a comparison baseline, demonstrating that complex emotions can be recognized when rich multimodal data from transcribed spoken dialogue and biophysical sensor data are fused.
Anthology ID:
2024.lrec-main.1023
Volume:
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
Month:
May
Year:
2024
Address:
Torino, Italia
Editors:
Nicoletta Calzolari, Min-Yen Kan, Veronique Hoste, Alessandro Lenci, Sakriani Sakti, Nianwen Xue
Venues:
LREC | COLING
SIG:
Publisher:
ELRA and ICCL
Note:
Pages:
11713–11722
Language:
URL:
https://aclanthology.org/2024.lrec-main.1023
DOI:
Bibkey:
Cite (ACL):
Michael Peechatt, Cecilia Ovesdotter Alm, and Reynold Bailey. 2024. MULTICOLLAB: A Multimodal Corpus of Dialogues for Analyzing Collaboration and Frustration in Language. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), pages 11713–11722, Torino, Italia. ELRA and ICCL.
Cite (Informal):
MULTICOLLAB: A Multimodal Corpus of Dialogues for Analyzing Collaboration and Frustration in Language (Peechatt et al., LREC-COLING 2024)
Copy Citation:
PDF:
https://aclanthology.org/2024.lrec-main.1023.pdf