Modeling Low-Resource Health Coaching Dialogues via Neuro-Symbolic Goal Summarization and Text-Units-Text Generation

Yue Zhou, Barbara Di Eugenio, Brian Ziebart, Lisa Sharp, Bing Liu, Nikolaos Agadakos


Abstract
Health coaching helps patients achieve personalized and lifestyle-related goals, effectively managing chronic conditions and alleviating mental health issues. It is particularly beneficial, however cost-prohibitive, for low-socioeconomic status populations due to its highly personalized and labor-intensive nature. In this paper, we propose a neuro-symbolic goal summarizer to support health coaches in keeping track of the goals and a text-units-text dialogue generation model that converses with patients and helps them create and accomplish specific goals for physical activities. Our models outperform previous state-of-the-art while eliminating the need for predefined schema and corresponding annotation. We also propose a new health coaching dataset extending previous work and a metric to measure the unconventionality of the patient’s response based on data difficulty, facilitating potential coach alerts during deployment.
Anthology ID:
2024.lrec-main.1005
Volume:
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
Month:
May
Year:
2024
Address:
Torino, Italia
Editors:
Nicoletta Calzolari, Min-Yen Kan, Veronique Hoste, Alessandro Lenci, Sakriani Sakti, Nianwen Xue
Venues:
LREC | COLING
SIG:
Publisher:
ELRA and ICCL
Note:
Pages:
11498–11509
Language:
URL:
https://aclanthology.org/2024.lrec-main.1005
DOI:
Bibkey:
Cite (ACL):
Yue Zhou, Barbara Di Eugenio, Brian Ziebart, Lisa Sharp, Bing Liu, and Nikolaos Agadakos. 2024. Modeling Low-Resource Health Coaching Dialogues via Neuro-Symbolic Goal Summarization and Text-Units-Text Generation. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), pages 11498–11509, Torino, Italia. ELRA and ICCL.
Cite (Informal):
Modeling Low-Resource Health Coaching Dialogues via Neuro-Symbolic Goal Summarization and Text-Units-Text Generation (Zhou et al., LREC-COLING 2024)
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PDF:
https://aclanthology.org/2024.lrec-main.1005.pdf